Hello Razer support, I have had the razer iskur x gaming chair for about 2 years without any problems. Suddenly the height adjustment mechanism and tilt mechanism stopped working and the whole chair started leaning forward. I looked under it and part of the mechanism is cracked and the welding in some places is also cracked . Is there a way to buy a new part or maybe to fix it. I look forward to hearing from you
Razer iskur problem with mechanism
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- Razer Support
Hi there,
I can check our inventory for a replacement mechanism. Please send me a message via PM along with the serial number of your Razer Iskur so I can validate it in our system and for proper documentation. Looking forward to your response!
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