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Question

Razer Iskur V2 Base and gas lift

  • May 31, 2026
  • 1 reply
  • 9 views

My 2023 Iskur V2 base has broken at the base where the gas lift fits to it. It looks like there has been some metal fatigue and the weld has snapped. This has also broken the gas lift open pin on the top. Do you stock both the base and the gas lift as spare parts please?

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1 Reply

Razer.ScarletRouge

Hey there, ​@Khefru 

I understand that you want to purchase a replacement part for your Razer Iskur V2.  You can submit a ticket through this link https://mysupport.razer.com/app/warranty-support for further assistance.  

Once there, navigate to "Lifestyle products" > "chairs" > enter your serial number, and then submit your request. Our Support Team will then be able to assist you with your chair spare part request.

Alternatively, you can send me a PM together with your chair's serial number, and I can help you initiate a support ticket and forward it to the relevant team. Thank you!


*Thread locked to curb conversation to PM.