Razer Iskur XL not staying up | Razer Insider
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Question

Razer Iskur XL not staying up

  • December 11, 2025
  • 1 reply
  • 13 views

Bought the Chair in January 2022 and is out of warranty but I need a new gas lift as the chair will not stay up and keeps sinking down while in use.

Is there any way I can buy a replacement?

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • December 11, 2025

Hey ​@AusxBlue,

Let me assist you with your chair. Can you send me a PM with the serial number so I can verify it in our system and use it when I forward your case to our Technical Team? Please also send a photo of your receipt/invoice so I can include it as well. You can upload it to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.

 

 

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