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Question

Razer Kaira Pro

  • September 9, 2025
  • 1 reply
  • 30 views

easyUnmellowYellowfun291

Hi, my headphone’s mic doesnt work, i also not hear on xbox the people i play with i only hear the game sound. Also when i want to adjust sound on xbox menu this is grey and locked i cant adjust the mic sound game sound anything. I installed raze program and did anything that is possible but still i dont hear any of my friends in party’s and they dont hear me.. 

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1 Reply

Razer.ScarletRouge

Hey there, ​@easyUnmellowYellowfun291 

 

I understand that you're having a microphone issues with your Razer Kaira Pro. Please try these troubleshooting steps on this link to help resolve the issue. 

 

If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


 

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