Razer Keyboard and Mouse wont turn on when Asleep? | Razer Insider
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Razer Keyboard and Mouse wont turn on when Asleep?

  • July 16, 2021
  • 1 reply
  • 328 views

So I recently just purchased the razer viper ultimate and razer blackwidow elite. The only issue I have is that both the keyboard and mouse will turn on or "awake" from sleeping mode when my PC is asleep. If I press the space bar, mash buttons on both my keyboard and mouse it just will not awaken.. Every time I need to awaken my computer from the power button. I know sleep can be glitchy for computers, but for all my mouses and keyboards I have had, this has never been an issue.... I love my razer mouse and keyboard so much that I would hate to have to return them. Especially because I think the issue is with synapse. Please, if anyone has a fix, let me know ASAP. Thank you and Best Regards, Steven
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • July 20, 2021
Please follow the steps below to try to fix this issue.
  • Press Windows Key + X and click on Device Manager.
  • Expand the Keyboards and right-click/tap on your Keyboard device.
  • Tap Power Management and uncheck Allow this device to wake the computer.
  • Click OK and restart the computer and check the issue.
If you need further assistance, don't hesitate to send me a PM.

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