So I just acquired my razer kiyo and installed synapse, but the led light never turned on and the webcam wasn’t being recognized by any camera apps. when I go to update the firmware, it does say it needs to update. However, after about half a minute sitting on zero percent, the webcam disconnects from my computer and the update fails.
Question
Razer Kiro disconnecting while updating firmware
This topic has been closed for replies.
- Razer Support
Hello there,
Thanks for alerting us about this. What specific variant of the Razer Kiyo do you have? Please let me know via PM along with your device’s serial number so I can validate it in our system and check for the correct firmware updater. Looking forward to your response!
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