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Hi all,



I bought a new razer kishi for my android phone and it works only when connected with charging cable.



I can't use it in wireless mode, please confirm if this is how it works, such that i will try and return it and get an xbox controller.



Regards,

OutlawzzzInc
OutlawzzzInc...
it works only when connected with charging cable


By this, do you mean the controller only works when the phone is plugged into a charger, or are you actually looking to use it without attaching it to the phone? Please note that the Razer Kishi for Android does not have a wireless mode. It requires a direct connection to smartphones via a USB-C connector.
I have connected the phone to the controller, but nothing happens.



Only if I connect the charger and cable the controller turns ON and this behaviour is seen for razer kishi app as well apart from the other games or apps.



The firmware version is 2.70 as seen in the app.
The controller is supposed to pull power directly from the phone, which is why I find this behavior interesting. Please send me the serial number and a copy of the proof of purchase. I would like to look into your RMA options.



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