I ordered my Razer Kishi for Xbox on August 7th and it was determined the unit was faulty. I was given an RMA number and returned the defective unit for a replacement. After delays, I finally received the replacement Razer Kishi but it was the Razer Kishi for Android and not the Razer Kishi for Xbox which is a more expensive and different product.
Can someone please reach out to me from the support team to help me get the correct product? I will be glad to provide all of the original order information and RMA number in PM.
thank you.
Brian
Razer Kishi saga continued
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hrabbit1973
I ordered my Razer Kishi for Xbox on August 7th and it was determined the unit was faulty. I was given an RMA number and returned the defective unit for a replacement. After delays, I finally received the replacement Razer Kishi but it was the Razer Kishi for Android and not the Razer Kishi for Xbox which is a more expensive and different product.
Can someone please reach out to me from the support team to help me get the correct product? I will be glad to provide all of the original order information and RMA number in PM.
thank you.
Brian
Hey Brian! Thanks for posting your concern here. Was everything covered? Please send me a PM together with your case number or email address so I can check your record and review the case. Let's continue from there.
I just sent you the information. Thank you!
hrabbit1973
I just sent you the information. Thank you!
I've replied to your PM. I'll wait for your follow-up.
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