I received my Razer Kraken Kitty headset in Christmas 2021, and everything worked perfectly for about a year. Since then, I’ve been having an issue where the headset:
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Randomly disconnects and reconnects
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Makes a loud popping sound each time it happens
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Disappears and reappears in Device Manager (There’s also two of them in Device Manager, and only one disappears)
Here's what I've already tried:
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Fully uninstalled and reinstalled Razer Synapse and Chroma
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Tried both with and without Synapse installed
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Deleted drivers and let Windows reinstall them
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Plugged the headset into every USB port (front and back)
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Disabled USB power saving on every relevant device (USB Root Hub, Host Controller, Generic USB Hub, etc.)
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Used Device Manager to “forget” the headset and reconnect it
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Confirmed there is no visible cable damage
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Verified it’s not just a port or power issue (other peripherals work fine in the same slots)
I don’t use the mic, and the only headset I have now is a pair of Apple earphones with one working side. I don’t have access to another PC to test the headset, and I really don’t want to have to purchase a powered USB hub just to keep a headset alive.
At this point, I’m extremely frustrated. Nothing seems to work, and I can’t find a proper fix online. Is there any solution?
Any help would be really appreciated. 🙏