Razer kitty kraken keeps disconnecting and isnt recognised by my pc | Razer Insider
Skip to main content

I got my razer kitty kraken headset in january of 2022 and for the last year its been constantly disconnecting and making popping noises and my pc isnt recognising it and giving me a notification as so. Ive checked both my laptop's usb input and the actual headsets lead and nothing seems to be wrong. A little help? (note i have tried uninstalling synapse and tried it in different ports, nothing happens)

Hi @Zeldgenyan,

Have you already tried updating the Synapse app so it can fetch necessary updates for your headset? I received your message and let’s just continue our conversation privately so I can assist you accordingly. Thank you!

 

*Thread locked to curb conversation to PM.