Hello and sorry for my English i'm pretty bad in English.
my problem is: my razer kitty kraken work fine but some time (like every 5 secondes or often) i hear a little sound like a click or crack and very rarely I hear a very big and long horrible noise that scares me as if my heatset had fallen into the water, sorry if it's not clear I don't know how to explain it well
i have this headset since about christmas and i'm afraid i can't send it back and it is in very good condition.
Thank you in advance and have a good evening / day
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by the way i just try it now but this only happen on my pc and not on my switch (I didn't have this problem with my old headset)
RosyBrownbitsystem754
Hello and sorry for my English i'm pretty bad in English.
my problem is: my razer kitty kraken work fine but some time (like every 5 secondes or often) i hear a little sound like a click or crack and very rarely I hear a very big and long horrible noise that scares me as if my heatset had fallen into the water, sorry if it's not clear I don't know how to explain it well
i have this headset since about christmas and i'm afraid i can't send it back and it is in very good condition.
Thank you in advance and have a good evening / day
Having a crackling sound is such a bummer. For now, follow the steps in this guide to fix your Razer Kraken. Should the issue persists, please PM me your device's serial number to look for other possible fixes. I can use that to look for a new firmware update about your device.
Thread locked to curb the conversation to PMs.
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