Razer Kiyo | Razer Insider
Question

Razer Kiyo

  • 11 April 2024
  • 2 replies
  • 33 views

Hi all

 

My Razer Kiyo web cam stopped working suddenly this week. The camera is only 1.5 years old.

The camera is recognised in Device Manager, until when the camera is accessed via Teams, Zoom or Microsoft Camera app - the camera light turns on and then completely disconnects from Device Manager and a pop up says USB device not recognised. The light then remains on until you disconnect the cable. 
 

based on other posts this seems a common problem - any help much appreciated. 
 

thanks

Dan


2 Replies

i have the same problem, already use the warranty 

I have the same issue, has there been any solution identified.

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