Hello,
I've had my Razer Kiyo for a year now so it is no longer within warranty. However, it just stopped working completely because the Razer Synapse app is stuck on the same page asking me if I want to use the camera setting or synapse settings. No matter what I choose nothing happens and now my camera is unusable because it can only be turned on via the app.
I already disliked that I had to use the synapse app just to use my product I paid for (which seems a lot like extortion to me) and now that the app is frozen it's completely useless and I have 0 customer support because it's been 12 months. I completely reset my camera, my laptop, uninstalled and reinstalled the app and nothing has changed. I am up to date on all drivers. Is there anything I can do or should I just not use razer products in the future?
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