I'm experiencing trouble with the Razer Kiyo on one PC. I have 2 Kiyos and both have the same issue on this PC only. A no name webcam works fine.



Issue:

Webcam gets banding/jumping frames and lags. When recording, the picture and audio freeze (even when using a second mic). You can see the issue when recording at . Recording is with the Camera app in Windows 10. Same behavior occurs in Streamlabs OBS.



What I've done:

Uninstalled the device through device manager

Uninstalled Synapse

Followed the clean install instructions for Synapse

Updated Windows

Updated GPU drivers (RTX 3060)

Tried both USB 3.0 and USB 2.0 ports

Tried using the device without installing Synapse



PC Information:

Intel i5-10600KF

16 GB RAM

NVIDIA RTX 3060

M.2 SSD

Windows 10 Home Build 19043