Razer Kiyo not working anymore | Razer Insider
Skip to main content
Question

Razer Kiyo not working anymore


I’m having a problem with my Razer Kiyo webcam and I can’t figure out what’s going wrong. Whenever I try to use it (whether it’s on OBS, Discord, Windows Camera app, etc.), the ring light turns on, the video feed starts to appear… and then the camera instantly shuts off. It’s like it crashes as soon as it activates.

After that, it disconnects and reconnects automatically without me having to unplug it. The issue repeats itself every time, and I can’t get it to work properly.

I’ve tried different USB ports, restarting the PC, uninstalling and reinstalling drivers, but nothing has helped so far. Has anyone experienced a similar issue or knows what might be causing this?

I have purchased my Kiyo device in Nov 2024 and it worked well in the very beginning, however since recently I have been experiencing the issue as laid out above.

Did this topic help you find an answer to your question?
This topic has been closed for replies.

2 Replies

  • Insider Mini
  • 2 replies
  • May 24, 2025

I have exactly the same problem.


Razer.sushi.boi

Hello there guys!

 

Is it possible for you to try it on a different PC just to check if the same issue persists? You can also update your Kiyo’s firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings