Razer Kiyo: Preview Disabled on my Broadcaster

Hello friend, I am facing the exact issue you mentioned. In fact multiple users already have created similar threads regarding this problem, I myself included have also created a thread at razer forum regarding this same issue back in August and opened a support ticket escalating the matter at razer support. Unfortunately, razer acknowledges the problem, but there seems to be no known fix for the time being, regarding this problem This was the reply i got from razer support member: Hi Χρήστος, Thank you for your patience and providing us with your feedback concerning this issue. We have escalated this ticket for further review and investigation, but at this time we do not have a solution for the concern. If a solution can be found, it will most likely come in the form of a future software or firmware release for your product. Please be sure to check on our support site for these future releases based on your product. Feel free to contact us back any time if you have other Razer concerns. Take care friend

Same for me. It worked the first time I used the function, but not after. It's definitely looks like a driver/software bug.

Hey everyone! Please submit a case to our Support Team too so they can track all the affected users. Please send the team your Razer Synapse 3.0's logs by clicking the "feedback" section. Please refer to the image below: Feel free to send me a PM should you need additional assistance.