Razer Kiyo Pro - Feed Pause Glitch? | Razer Insider
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Hello,

I have a problem with my Kiyo Pro.

When I use the Camera, in every Application the Camera feed pauses every 15 seconds or so for 5 seconds.

The Camera is connected via USB C 2.2 to my ROG Strix X570-E Gaming mainboard.

The latest firmware is installed on the camera.

Tried out different USB ports on the Mainboard and the one on my 2080.

Its the same Glitch as seen here in this Youtube Video at 4:34:





My coworker does not have this issue.



System Specs

Wnidows 10, latest Version+Drivers

AMD Ryzen 7 3700x 8 Core, 3600 Mhz

ROG Strix X570-E

MSI RTX 2080S

32GB DDR4 RAM, 2200Mhz



Can anybody help me? I'm close to return the camera and getting the new Elgato facecam.
Solved: It was the BIOS of the ROG Strix X570-E, after Flash to the latest Bios it is now fixed.