Razer Kiyo Pro Firmware Downgrade

Mine came with the upgraded Firmware and it just keeps disconnecting all the time. I have tried all the usb3 ports on my desktop.. does the same… Flickers even in synapse preview window… 

I think that Firmware 1.5.0.0 compared to 1.5.0.1_r1 had the better picture.  It looks on dark black background worse than wit 1.5.0.0

We definitaly need the other FW to downgrade! Or someone on the Razerteam who wil work on it. And this fast! Days running out that i can send it back.

@lynxcore what was your version before upgrade?

Can someone give me the link to download fw 1.5.0.0?

I tried a total of 3 Koyo-Pro cameras and finally gave up.. I ended up getting the Logitech StreamCam and it is beautiful. Works great and the best part.. It doesn’t disconnect after a minute of use. 

On windows 11 its realy full with glitches. Even the manual focus slider does a lot but not what it should.

What type of USB Port did you use? I mean the Kiyo freezes. Its fact but disconnects i did not directly get. Kiyo uses 3 usb drivers. Video, Audio and USB composide device. And the composide device driver crashes here in a scenario.Saw some flickering yes but now its connected to my USB 3.2 Gen2 port.

I did my settings and pray not have to touch them.  Who was the coder for the Drivers and Firmwares? Bro..Litle bit more diligence is not to mutch asked i think!

Logitec i avoid but for no reason. Cam looks good.

I think I will do the same. Very poor customer support.

I had to buy another as well and being ignored by Razer will make keep posting until I get resolution 

It seems impossible to find a solution to this and razer just keeps sending me to the forum… 

I’ve been running into this same issue for the past three months, since upgrading to v1.5.0.1_r1. I’ll be mid-conference call, my entire machine will freeze, Windows will throw an error that a device driver has stopped communicating/crashed, and the camera will go out. I thought it may have been an issue with the USB hub, or ports, used, so I’ve moved them around and experimented, but the issue persists. Seeing the forums, I’m doubting Razer will address this issue, which is unfortunate. May be time to switch out my Razer product line all together.