Hi everyone,
My Razer Kiyo Pro Ultra appears in Windows Device Manager but does not appear in Razer Synapse. It is connected directly to the computer with a USB cable, without a hub.
I have tried several troubleshooting steps, but nothing has resolved the issue. I have also found posts from other users experiencing similar problems, but none include a confirmed solution.
Has anyone managed to fix this? Is there a way to reset the camera to factory settings without Synapse, or an official firmware recovery procedure?
I would appreciate any help from the community or Razer Support.
Thank you.