Razer Kiyo Pro Ultra suddenly stops working. Any ideas? | Razer Insider
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Razer Kiyo Pro Ultra suddenly stops working. Any ideas?

  • December 31, 2025
  • 1 reply
  • 116 views

Hello I bought my Razer Kiyo Pro Ultra last year and has been using it without problems.

I have a Razer Synapse 4 already installed a few days ago. A lot of my peripherals got problems but eventually was able to fix them.

Just recently, I was using the webcam for a video call. dropped the call after and tried calling another one. Suddenly it stops working. The PC does not recognized that there was a camera plugged in. It was still with a steady white light. So i tried unplugging and plugging it in again. Now there was no light. Tried other ports but still not working. Tried to install the latest driver but even razer cannot detect it. Tried plugging it in to my laptop but no avail.

I have not used it in anywhere else but video calls and online meetings.

 

Any help would do.

1 Reply

Tekless
  • Insider Mini
  • March 11, 2026

I’m in the exact same boat. I’ve tried a full re-install of everything razer on my computer and it still doesn’t work. It shows up as a device on my computer, but anytime I try to preview it or turn it on, it immediately disconnects. Let me know if you figure anything out.