Razer Kiyo Pro usb port problem | Razer Insider
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Question

Razer Kiyo Pro usb port problem

  • December 12, 2024
  • 0 replies
  • 164 views

Greynil

Good day to you all!

 

I’ve encountered an issue with my Razer Kiyo Pro webcam. The problem likely existed before, but I didn’t notice it as I rarely used the camera at all.

 

The issue seems to be with the USB-C port inside the device. In order to make the camera work, I have to apply significant effort—specifically, I need to firmly hold the USB-C to USB-A cable (provided in the package) in place within the camera’s port. Only then does the camera start functioning, but this makes regular use impossible.

Looking forward to your assistance, thank you!