Razer Kiyo Ring Light Not Lighting | Razer Insider
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Razer Kiyo Ring Light Not Lighting

  • January 29, 2021
  • 4 replies
  • 132 views
T
I'm using streamelements and the light does not turn on. The camera itself is picking up as a usb camera in elements and displaying fine but the ring light stays off. any ideas?
This topic has been closed for replies.

4 Replies

Sye_The-Vie
Vanguard
  • Sye_The-Vie
  • VANGUARD
  • February 4, 2021
Just making sure that you are turning the wheel on the edge of the camera clockwise. Just want to go through few troubleshooting Software
  • Have you registered your Kiyo to your RAZER ID in Synapse 3.0?
  • Try reinstalling your Synapse
  • Update Windows 10
  • Update the Synapse
  • Try run a different webcam app and test the lights
Hardware
  • Try connecting your Kiyo to its own separate USB port, if you are connecting to a Multi USB hub
Otherwise, if your warranty has not expired ask for a replacement.
Sye_The-Vie^^
T
yeah i figured it out the same day. it was the wheel. I felt dumb now I cant see...10/10
Sye_The-Vie
Vanguard
  • Sye_The-Vie
  • VANGUARD
  • February 5, 2021
thumbs up!!
Sye_The-Vie^^
Razer.Speedcr0ss
Good work @TicklesYourElmo! Thanks for helping out too, @Sye_The-Vie. I'll be locking this thread now as resolved. Don’t hesitate to send me a PM or visit our self-help options should you have other questions or concerns.
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