Razer Kiyo stops working and the light ring flashes and a humming noise is heard | Razer Insider
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Question

Razer Kiyo stops working and the light ring flashes and a humming noise is heard

  • April 30, 2024
  • 1 reply
  • 1471 views

planeRazzmatazzleet817
Hello everyone, my camera has stopped working apparently permanently, it has the problem as described in the video: 

https://youtu.be/XPr5YPYwPLA

The video was not recorded by me, but it perfectly describes the serious problem I have with my Razer kiyoThe same problem, when starting with Razer Synapse it turns on and the camera starts to blink the light ring and you also hear a humming noise.I have done everything, reinstalled the Razer Synapse software, restarted the Razer Kiyo camera, disconnected the USB and reconnected it, tried on another computer and NOTHING works, it stays in that same loop. With only 6 months of purchase, it cost $70 for that price I would have expected it to last many years. But it wasn't like that, even a china camera from a not very well-known brand lasted approximately more than 5 years? and it still works.Anyone from Razer support who can help?  I'm considering being more careful when choosing Razer brand products.First product from this brand that I bought, the Razer Kiyo and it didn't last at all.
 
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1 Reply

Razer.sushi.boi

Hey there, planeRazzmatazzleet817!

 

Have you tried updating its firmware? If the issue is still there then you can drop me a message via PM along with its serial number so I can check for other workarounds.

 

*Thread locked to curb conversation to PM.


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