Razer Kiyo Ultra 4k stopped working on Macbook M2 | Razer Insider
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Razer Kiyo Ultra 4k stopped working on Macbook M2

  • November 6, 2025
  • 1 reply
  • 24 views

Hi,

My Razer Kiyo Ultra 4k stopped working after a few months of use. I’ve tried plugging it directly into my MacBook, Windows, updated the firmware, but nothing solved the problem. The “on” light keeps on even if I turn off my computer. I cannot see the Kiyo listed under the “camera” option in Photo Booth, Webcam settings (paid app), Zoom, Teams, etc.


Any ideas?

1 Reply

Solved by changing the cable!
Using an USB-C 4.0 8k cable 😬