Razer Kiyo X mic suddenly not recognised on win11 | Razer Insider
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Question

Razer Kiyo X mic suddenly not recognised on win11

  • September 20, 2024
  • 1 reply
  • 281 views

Hi, I’ve been using a Kiyo X with Win11 without any issues for a few months. Suddenly the OS no longer recognises the mic. I’ve tried reinstalling the webcam driver and synapse; no difference. It’s not recognised anywhere in the OS anymore…..there was a BIOS update 2 days ago -  I don’t know if that caused it. The video functionality works fine still - it’s simply the mic that no longer seems to exist in the OS. 

I’ve connected the same webcam to another machine running Win10 and the mic is recognised and works fine - so there’s not issue with the hardware. 

 

Does anyone have any suggestions or similar experiences?

thanks

1 Reply

SilentaryXIV
  • Insider Mini
  • January 8, 2025

I just started having this issue as well after upgrading to Windows 11 and I can’t find any information on it. Did you ever solve your problem?