Hey! I have an interesting issue with Kraken Kitty V2 Pro. I ordered it just recently, and when I join a game like Balatro or RE8 it starts randomly changing sound, either boosting it or lowering it. I have no idea what to do, so can anyone please help me out? I have tried everything that the official Razer website suggested, and it still doesn’t work. What do I do??
Question
Razer Krakeb Kitty V2 Pro sound cuts out
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- Razer Support
Hey there,
I understand that you're having an audio issues with your Razer Kraken Kitty V2 Pro. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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