Razer Kraken 2019 multiplatform | Razer Insider
Skip to main content
Hello everyone.

I've bought Razer Kraken 2019 multiplatform, but i had a problem. The mic gets all sounds from headphones, like music, videos on youtube, etc. and anyone can hear what i hear in my headphones. Is there a problem? Should i return the headphones? Or is there any option to stop this issue?

Thank you!
This happened to me too and idk wtf to do and i'm really confused ;-; i got the same headset as you btw and this same exact thing happened and idk how to fix it
Hey there. I think i found a solution (on youtube). Monday i'll buy a new oem jack 3.5mm splitter. 1x female and 2x male. One of my friends got the same issue. I think it's a manufacturing defect from Razer, the microphone who gets all sounds or the splitter cable. I'll be back monday with the feedback.
SparkleFart100
This happened to me too and idk wtf to do and i'm really confused ;-; i got the same headset as you btw and this same exact thing happened and idk how to fix it




Hello #SparkleFart100



I bought a new 3.5mm splitter, and it works just perfect. There are no more sounds from headset to the mic. Try it!
Hey everyone! Thanks for posting your concerns on our Support board. Feel free to send me a PM should you need additional assistance.
Hello guys again. It seems there are a problem with the headphones. The mic gets all sounds with the new 3.5 jack splitter. I send them back to the store because they are still in waranty period. I'll be back with the feedback!

Bye
Grecutu
Hello guys again. It seems there are a problem with the headphones. The mic gets all sounds with the new 3.5 jack splitter. I send them back to the store because they are still in waranty period. I'll be back with the feedback!

Bye




Thanks for sharing. Feel free to post your update here. :wink_: