Razer Kraken 7.1 V2 Audio issue

Hi, when i have mic listening feature on in synapse 2 (don't know what its called anymore, cant open synapse at the moment) but when i have that on, my audio glitches every 2 minutes, and i have to unplug my headset and plug it in again, this is very annoying because i love having the playback, (hearing my own voice) because its makes me speak alot clearer. Anybody know a fix for this issue? its very weird and i dont know why it keeps happening Windows 10 64 bit