Razer Kraken 7.1 V2 (USB) randomly unplugging itself electronically (not physically) | Razer Insider
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This is a problem that I've experienced for months now, with no solution. Every few hours, my headset would suddenly turn off. The lights would go off and I would hear an audible tap. A few seconds later, the lights come back on, alongside an audible tap. This is the same thing that happens when I unplug the headset, however, I'm not actually unplugging it. It's there. The USB cable is connected, but the headset suddenly acts as if it isn't. However, I won't hear any sound from my programs and would need to restart them to get sound back. I've tried different USB ports and even a USB hub, but to no avail. This is extremely annoying. Can I get some help?
Hi there! When did this start? Also, have you tried connecting it to another port or PC to see if it persists?
Razer.RedPanda
Hi there! When did this start?


ComboTombo
This is a problem that I've experienced for months now






Razer.RedPanda
Also, have you tried connecting it to another port or PC to see if it persists?


ComboTombo
I've tried different USB ports and even a USB hub, but to no avail.

ComboTombo


How about on a different PC? Does the same thing happen? PM me the serial number of your Kraken 7.1 V2. Let's continue there.