Razer Kraken causes lag on alt-tab | Razer Insider

Razer Kraken causes lag on alt-tab

  • 9 August 2019
  • 4 replies
  • 7 views
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I've recently installed fresh Windows and faced weird behavior.
When I'm using discord (or any other software, which uses mic) with my razer kraken (connected via usb) and alt-tab back into the game, game freezes for good ten seconds.
What I've tried:
1. Open discord, but not enter voice channel - no lag on alt tab
2. Open discord and enter voice channel - lag on alt tab
3. Use team speak - lag on alt tab
4. Install and launch razer synapse 2 - lag on alt tab
5. Use other usb headset - no lag on alt tab
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4 Replies

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Userlevel 6
Thanks for the reply. Please PM me the serial number of your Kraken. I'll assist you from there.
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I found model number on the headset, it's Razer Kraken USB RZ04-0120
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I'm not entirely sure, how to find out, which exact model it is, because razer store does not show details of your orders, but I believe, that I have Razer Kraken Black with usb (like this https://www.razer.com/Gaming-Audio/Razer-Kraken/p/RZ04-02830100-R3U1).
I've tried with Synapse installed. Lag happens not depending on whether Synapse is turned on or off.
R
Userlevel 6
Hi there! What specific model of the Kraken are you using? Also, do you have Synapse installed? Does the same issue happen if Synapse is closed? Let me know.
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