Razer Kraken Headset Mute Toggle Not Working
This is my first pair of razer headset or even a pair that I've spent more than 25 dollars on. The mute toggle doesn't work when I have background music on while I'm in a discord VC like it mutes my voice but not my music. Yes I have it pulled out away from the headset its self and the music isn't even at 50% volume. Is this a common problem with razer headsets? And is there a way to fix it?
This topic has been closed for comments
- I am the Lightbringer
- 4792 replies
What you're experiencing is called crosstalk which is a hardware issue. The audio signals from the drivers are picked up by the mic's circuitry, which is why your friends hear the background music even when the mic is muted. You will want to get the headset replaced. Send me the serial number so I can help you submit a warranty claim.
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.