Sometimes the headset is prone to disconnecting with a loud popping noise that causes my games to freeze forr about half a second or in rare cases, ,crash the game entirely. This used to happen when too much power is demanded from the headset, and turning down the rgb brightness used to remedy this (usually below 75). But now when I have it even below 25%, it still disconnects and reconnects. This issue almost renders the headset unuseable for calls and games. Anyone found any way to fix this?
Question
Razer Kraken Kitty
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- Razer Support
Hello Asher_Aldous_,
I’m here to help. Was this working fine before? Were there any changes made to your system or device before the issue? To isolate the problem, please try to perform the troubleshooting here. If the steps didn’t work, PM me your headset serial number so I can verify its model and provide other workarounds. All the best!
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