Razer Kraken Kitty V2 7.1 Surround Sound Inquiry | Razer Insider
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Razer Kraken Kitty V2 7.1 Surround Sound Inquiry

  • February 27, 2026
  • 1 reply
  • 12 views

I have the Kraken Kitty V2 and whenever i go to register them it tells me my product number is invalid and when I went to the warranty support and typed in my serial number it said that my headphones werent eligible for surround sound and to look at the website to see which ones are included and it is literally listed on there and in the pamphlet my headset came with it tells me to scan the qr code and so I can get surround sound so I’m just confused. I typed the 0’s in as O’s and nothing. Please help.

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1 Reply

Razer.Aero
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  • Razer Support
  • February 27, 2026

Hi ashtraced,

Please make sure to register your Razer Kraken Kitty V2 with your Razer ID. Once registered, the 7.1 Surround Sound activation code will be sent to you via email. If you need further assistance, feel free to send me a PM with your headset's serial number. All the best!

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