Razer Kraken Kitty V2 not connecting to Steam Deck | Razer Insider
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Razer Kraken Kitty V2 not connecting to Steam Deck

  • May 19, 2026
  • 2 replies
  • 24 views
hitOtterBrownplane235

Headphones decided to stop working and doesn't register as headphones but the mic still works just fine.

This topic has been closed for replies.

2 Replies

Razer.Zionzedd

Hi hitOtterBrownplane235,

 

 

When your Razer Kraken Kitty V2 shows up as a microphone but the headphones fail to register, your Windows USB audio driver or the Razer Chroma controller has likely crashed or bugged out. Try the steps below: 

 

  1. Unplug the headset from the USB port.
  2. Open Device Manager and disable the Razer Kraken Chroma Control to force Windows to recognize it as an audio device.
  3. Reinstall your drivers and reboot.

 

If none of the above steps resolve the issue, PM me your Razer Kraken Kitty V2’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.

 

*Thread locked to PM.

Razer.Zionzedd

Hi hitOtterBrownplane235,

 

 

When your Razer Kraken Kitty V2 shows up as a microphone but the headphones fail to register, your Windows USB audio driver or the Razer Chroma controller has likely crashed or bugged out. Try the steps below: 

 

  1. Unplug the headset from the USB port.
  2. Open Device Manager and disable the Razer Kraken Chroma Control to force Windows to recognize it as an audio device.
  3. Reinstall your drivers and reboot.

 

If none of the above steps resolve the issue, PM me your Razer Kraken Kitty V2’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.

 

*Thread locked to PM.

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