razer kraken kitty v2 not psiring with the app on my android phone | Razer Insider
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razer kraken kitty v2 not psiring with the app on my android phone

  • March 25, 2025
  • 1 reply
  • 4 views
S

Hi! 

Trying to pair the app with my headset and it keeps failing. It can see them initially, but then fails to connect to them. Please help, I'm going crazy! 

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    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • 84 replies
    • March 25, 2025

    Hi ​@SparklyCuckoo,

    Can you check that the Razer Audio App is initially closed while you pair your headset to your mobile phone? If yes, please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the connection issue.

     

     

    *Thread locked to curb conversation to PM.


     

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