Razer Kraken mic | Razer Insider
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Hi, yesterday I bought the new razer kraken and I have a problem with the mic. It works for a while and then becomes almost unhearable. It looks like there's a problem with the splitter, because when I move it there or push it in more (it's pushed to the max) it sometimes helps. Also i feel it could be a little louder. And also even when my mic is muted and i play music in high volume, it somehow sends the music to the others in chat, i read on the internet it could be also because of the splitter
Hey @Zuzuant! Thanks for posting this on our Support board. When did the issue start? Have you tested the headset to a different port on your PC? Does it still occur while connecting it to a different PC?
it started immediately and yes i have
Thanks for confirming. Please send me a PM together with your headset's serial number. Let's continue from there.
Razer.Speedcr0ss
Thanks for confirming. Please send me a PM together with your headset's serial number. Let's continue from there.


too bad, i have already swapped the headset for the TE version
Zuzuant
too bad, i have already swapped the headset for the TE version




Thanks for letting me know. Feel free to contact me should you need additional assistance.
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