Razer kraken mute switch on the cable making loud noise when touched

J1kx_
My razer kraken headset is fine and muting works but when I mute there is a wierd bang or something and when I just touch move the mute switch around or even touch it it makes a loud noise I cant hear it but when im talking to someone and i mute the mic the other person hears it

Have you tried uninstalling the driver in the device manager? Make sure both the Synapse 3 and Windows OS are up to date as well. If you're still experiencing the same issue, please PM me the serial number of your headset so I can validate its model and look for other workarounds to help you with the problem. *Thread locked to curb conversation to PM.