Razer Kraken Pro V2 Audio Sounds Muffled

This headset is about a year or two old and I've just started using it again after my last one broke. I quickly noticed that games and applications sound muffled for some reason. It sounds like surround sound but I don't know if that's even able to be turned on. I've tried other headsets and they sound fine. The Kraken Pro V2 isn't recognized by either Synapse 2 or 3 as far as I know. I tried downloading Razer's surround sound software but realized I needed a code. I registered the headset on my Razer ID profile and I have no clue where to find the code from there. I restarted my PC and I've made sure the splitter cable is put in correctly and have tried re-plugging them in. I even took off the splitter cable to see if that made any difference. I don't think it's possible that the headset just sounds like this, everything sounds like I have a bucket on my head. I'm going to try to update the drivers, If I don't reply to the thread soon then assume that didn't work.