Razer Kraken Pro v4 unpaired itself - wont pair | Razer Insider
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Question

Razer Kraken Pro v4 unpaired itself - wont pair

  • October 8, 2024
  • 3 replies
  • 250 views

Kraken Pro V4s for whatever reason came unpaired.  I cant use Synapse 2 to factory reset the device - it starts the process but never progresses.  I left it over an hour and tried multiple restarts.  even reformatted my computer.

 

The pairing utility does not have Kraken Pro V4 listed on it.  What do I do?  Return it?  

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3 Replies

  • Insider Mini
  • 1 reply
  • December 19, 2024

I have the same problem, can now only use the headset wired, the hub is not even in synapse 4 anymore. Now waiting for a reply from Razer.


TarekHadwa
  • Insider Mini
  • 1 reply
  • January 10, 2025

Same!


Same issue here about a week ago... and their only solution, RMA it, because they have no idea what the problem is. Clearly it is a long standing issue on a short lived product.


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