Razer Kraken Stormtrooper do not show up as default device | Razer Insider
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Razer Kraken Stormtrooper do not show up as default device

  • February 16, 2020
  • 1 reply
  • 15 views
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I've just bought Razer Kraken Stormtrooper headphones and when I connect them with jack to my laptop they do not show up on sound device list. This means I can't use the 7.1 option for them. My previous headphones are Razer Kraken USB and there od no problem with them at all, they just show up on the list after connecting
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • February 19, 2020
    Your headset is analog and, therefore directly communicates with your laptop's audio controller. You will need either Razer Surround Pro or the newer Razer 7.1 Surround if you want a 7.1 surround sound experience. The problem is, we no longer give out codes for the former, and only Kraken X and Kraken 2019 users get codes for the latter.
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