Razer Kraken TE Headset Mixer issues | Razer Insider
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Razer Kraken TE Headset Mixer issues

  • October 16, 2019
  • 3 replies
  • 3 views

Hello! I bought this headset 2 days ago and the synapse was working fine till today when I noticed that my apps in the mixer are greyed out and telling me to set it as my default, which it is set. I was wondering if maybe there was a permanent fix instead of reinstalling it every time this happens. Thank you kindly! Diana
This topic has been closed for replies.

3 Replies

Razer.Caziel
  • I am the Lightbringer
  • October 18, 2019
Do the apps stay greyed out even when they are running in the background? By the way, Kraken TE - Chat should be the default communication device for the mic to work properly.

  • Author
  • October 18, 2019
Thank you for the response! Yes, the Chat is set to default communication device and yes at this very moment I should have Dead by Daylight, Discord and Google Chrome not greyed out, but they are. I'm attaching a screenshot so you can see. edit: I just realized that in the picture I attached in the first message the default communications device was not Chat, but it has been changed to default since I posted this :D

Razer.Caziel
  • I am the Lightbringer
  • October 21, 2019
In that case, please send over your Synapse 3 logs via PM. That will help me further isolate the issue. I will be locking the thread until further notice.