Razer kraken TE worst headset ive ever seen | Razer Insider

Razer kraken TE worst headset ive ever seen

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hello i got kraken te first time at january my sis brought it from uk. And it wasnt working properly, mic was so so low, thx wasnt working neither. On youtube i cant listen songs etc. so many problems i had. Then i talked with support, and amazon offered me to change with brand new headset i and support though its tecnichal problem. Then yesterday i took new one from sis and its the same shit? Thx doesnt work turns in on and off doesnt changes anything, and mic i need to scream to my friends hear me. Ive been using razer kraken 7.1v2 for 8-9 months and its awesome. Razer made a huge mistake by selling this headsets and synapse 3. Its buggy. And %80 of times synapse didnt even see my headset it says please connect a device or smt. Im so mad rn cuz i paid a lot for a shipping as well cuz i trusted it. They should just refund our money to all te owners. 5$ headsets driver is better than this i cant believe its razer.
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btw my mobo is b450m bazooka msi, ryzen 2600 and i have 16gb ram. I had no problem with any devices but this.
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updates: I fix mic, its ok not good as kraken 7.1v2 but its ok. But i cant use thx it doesnt work just.I was playin csgo and i dont see csgo on mixer tab. I cant see chrome i cant see any thing. And when i press thx button it doesnt work neither. As a stereo its good but i cant use thx. No point to use it.
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