Razer Kraken Tournament Edition headset does not work | Razer Insider
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Hello,



Just received my Razer Kraken Tournament Edition today, 11/02/2020, and it does not work. As soon as I plugged in the audio controller with the audio jacked already plugged into the audio controller, this prompted the Synapse download.



Once it finished downloading, decided to test it. I have no sound at all.



Tried restarting my PC, uninstalling then reinstalling Synapse, still no luck.



Anyone have any solutions?
Did you check the game / chat balance volume and the volume wheel in the green cable?