Razer Kraken Ultimate mic muted, and I can't un-mute it. | Razer Insider
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Razer Kraken Ultimate mic muted, and I can't un-mute it.

  • September 12, 2025
  • 1 reply
  • 32 views
S

My Razer Kraken Ultimate (RZ04-0318) worked fine for many months of weekly gaming, but recently the mic LED went on (indicating it was muted), but I can’t figure out how to turn it back on.  Pictures in documentation point to the barrel of the mic as the location of a switch, but I can find nothing there.

HELP!  I’ve been reduced to using Discord on my cellphone just to be heard.

 

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • September 13, 2025

Hey ​@sffrog,

Let me help you with your headset. Please gently squeeze the barrel on the tip of your mic to turn it on. If you have any other concerns, do not hesitate to send me a PM.

 

 

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