I’ve had my ultimate for a number of years now and it’s my favorite headset by far. I recently got a new PC with Windows 11 (old one was Win 10) and the audio just sounds off. It’s especially noticeable with voices over Discord. People sound far away and muffled.
I’ve been trying to sort this out for days with ChatGPT and it’s given up saying the Kraken USB headset is not compatible with Windows 11 + my motherboard USB stack.
I’ve updated motherboard drivers, installed Synapse 4, uninstalled it, copied over the Razer driver from my old machine, used the Windows default driver, used the THX driver, turned off all enhancements, turned them back on, uninstalled the devices and all related drivers and started over, used an analog headset, external speakers. You name it, I’ve tried it.
The most interesting clue I’ve come up with so far, is that none of these things change the behavior. You go into Synapse and toggle between stereo and THX and there’s no difference in the sound. You play with the EQ, still no difference. It’s like Windows is completely bypassing all audio processing so no matter what I do I’m stuck with whatever it’s giving me.
Any tips on what else to try would be much appreciated.