Razer kraken v3 the system doesnt see when I put usb in

Question

Razer kraken v3 the system doesnt see when I put usb in and coudnt see in razer synapse too.

Razer.Aero · Answer

Hidorock19,I understand you're experiencing an issue where your Razer Kraken V3 is not being recognized by the system when plugged in via USB, nor is it appearing in Razer Synapse. To isolate the problem, please ensure the USB port you are using is functioning correctly by trying a different USB port on your computer and verify if the headset is recognized. If possible, test your headset on another computer. This will help determine if the issue is with the device or the original computer. Should you need further help, feel free to send me a PMwith your device’s serial number so I can check for available firmware updates and workarounds. Thanks!*Thread locked to curb the conversation to PMs.

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