My Razer Kraken V3 X, I am using it for about 7 months and suddenly today its cracked open.
I am seeing many posts of this headset at the same exact spot being broken? What’s with Razer in producing such quality?
Razer Kraken V3 X broken at the same spot
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- Razer Support
- 3331 replies
Hi pulseCadmiumOrange943,
I’m sorry to hear about the issues with your Razer Kraken V3 X. Before the problem arose, did you experience any incidents with the headset, such as dropping it or using more force than usual when removing it? Have there been any instances of pulling or tugging that might have stretched it beyond its limits?
I want to clarify that Razer currently does not offer repairs for peripheral devices. For more information about the warranty, I recommend reviewing the full details of the Razer Warranty Policy - Exclusions and Limitations. If you need further assistance, please send me a PM with your device's serial number. Thank you!
*Thread locked to curb the conversation to PMs.
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