Hello everyone,
I recently started using a Razer Kraken V3 X headset and I’m trying to activate the 7.1 Surround Sound feature.
Unfortunately, I can’t find the activation code anywhere. I checked:
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The box
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The user manual
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Razer Synapse
The headset is original and fully functional, but the 7.1 activation code seems to be missing or was not included in the package.
Has anyone experienced a similar issue?
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Is there a way to recover or reassign the activation code?
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Can Razer Support provide a new code if I have proof of purchase?
I can provide:
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Serial number
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Invoice / proof of purchase
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Photos of the product and box
Any help or guidance would be greatly appreciated.
Thank you!

