Razer kraken v4 chat and game is mixed up

Ok so i just bought a razer kraken v4…
I come from a razer nari ultimate.

Now the weird part is… when i open up razer synaps i have a bar with a slider on it to choose game/chat balance…

but when i click the side "more chat" the cursor jump to the "more game" side at the exact increasement i clicked in more chat… 
even weirder is when i use the kraken v4 game/chat button on the headset,  when i then start to turn the volume wheel the slider in synaps moves the other way again… and when i hit maximum my headset says “maximum chat” yet the slider in synaps is at maximum game.
And ofcourse everything is vice versa aswell(when i click game it moves to chat etc...)

it's like its upside down or mirrord or something… this must be a major fault in synaps programming or something.
can i get more info in this ? cause im starting to doubt why im staying in the razer brand cause everything seems to have issues these days.

kind regard Benny