Just got these Kraken V4 Pros for christmas, and have noticed the volume wheel and microphone button on the headset are currently not functional, yet work perfectly fine if toggled with synapse or adjusted with the dock wheel. So after trying to update them in an attempt to fix it, I keep getting stuck on this screen where the headset is not detected by razer. I’ve tried directly connecting it to a USB port both on and off, connecting my headset thru the dock on the console port whilst the dock was connected to my PC thru the USB port, and I’ve tried different usb ports on my PC including a type C-C connection with the headset, and I am still having this issue, any insight as to how I can fix this is greatly appreciated as I am really loving this headest but these tiny flaws are ruining the experience for me